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Associate Manager - Security Operations Centre

Mumbai, India.

This position is closed as on 2019-02-18


Reporting Structure

  • Reports to AVP – Security Operations Centre


  • University degree in the field of computer science or IT.

Experience/ Qualifications

  • 2-3 years of working experience in a security operations centre.
  • Strong knowledge of incident management, problem management and change management best practices
  • A high level understanding of multi-tiered applications, load balancing and firewalls
  • Knowledge of network security, intrusion prevention system, System information and event management (SIEM), integrating servers/ devices/ application with SIEM, co-relation rules creation
  • Knowledge of WAF, PIM, DAM and Vulnerability assessments would be an added advantage


  • Information technology


  • Incident Management for Security Operations Center.
  • Review alerts raised by the SIEM, analyze the events and classify them
  • Ensure tickets are logged in the IT ticketing system
  • Follow up on closure of the tickets with the relevant stakeholders
  • Report on exceptions, highlight delays in incident closure
  • Assist in developing SOC vision, align to business, and build a roadmap to achieve it. 
  • Ensure that all servers, key applications, networking devices, security devices are integrated to SOC.
  • Ensure that all attacks on RBI information system are detected and managed

Industry Certifications

  • Technology vendor certifications added advantage (Cisco/Checkpoint/RSA/IBM/HP etc.)
  • Industry standard frameworks (ITIL/ISO/NIST/PCI-DSS)