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Manager / Sr. Manager – IT Projects (Infrastructure Services)

Mumbai, India Full Time

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Reporting Structure

Reports to the AVP – Infrastructure Services

Education

Bachelor Degree in Engineering, Master Degree in Engineering (CS/EC) Preferred

Experience
  • Minimum of 7+ years of total experience; Minimum of 3+ years in managing Infrastructure (Network, Storage, Compute) Projects with exposure to ITIL

  • Maximum of 12 years of total IT experience

Industry

Preferably from a Technology, ITES, Shared Services or Banking organization

Responsibilities
  • Partner with stakeholders to define Infra Project scope, goals, deliverables and timelines

  • Lead the development of requirements, business cases, estimations, Project Proposals and RFPs including definition of service levels and acceptance criteria for Network and Infrastructure Projects

  • Execute Projects in domain like routing, switching, load-balancers, firewalls, IDS/IPS, WAN Optimizers, global site selectors, SAN fabric switches etc.

  • Experience in implementation of Domain Controller / Proxy Solution and upgradation of the Local Area Network (LAN) and Firewalls

  • Conceptualization and Implementation of Network Admission Control (NAC), Physical Perimeter Security Solution / Access Control Solution, Mobile Device Management (MDM) Solution, end-point DLP Solution and similar

  • Develop Project plans, goals, and budgets

  • Work with stakeholders to secure needed resources and resolve resource conflicts

  • Manage Projects with a blend of in-house and external resources (vendors and contractors) leveraging ITIL and other relevant industry frameworks

  • Plan and lead Project governance meetings, project health checks, phase gate reviews, post Project reviews and project level workshops

  • Share lessons learned and best practices across Projects, building relationships with stakeholders at all levels

  • Provide IT PMO with lessons learned and best practices related inputs

  • Collaborate with IT PMO to implement standards, guidelines and perform other relevant activities

  • Adhere to Project Management methodology as defined by IT PMO

  • Provide timely, candid and constructive performance feedback to direct reports

  • Strong oral and written communication skills

  • Ability to handle multiple tasks concurrently with stringent timelines

Certifications
  • Cisco Certifications (CCNP or CCIE) or similar preferred

  • ITIL or PMP or PRINCE2 or equivalent certification is preferred

  • Technology and Domain Specific Certifications are a plus especially Infra based relating to Network, Storage and Compute

Employment Type
  • On Contract - Full Time. Initially for a period of three years, extendable by mutual consent

Location
  • Mumbai