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Senior Manager / Manager – Infrastructure

Nagpur , India

This position is closed as on 2019-09-06


Reporting Structure

Reports to the AVP – IT Project Management Office (PMO)


Bachelor’s Degree in Engineering/Management, Master Degree in Engineering/Management preferred

Experience/ Qualifications

  • Minimum of 10 + years of total experience
  • Minimum of 5 years of relevant experience in managing Application Development projects and Maintenance Projects with exposure to Waterfall or Agile methodology or ITIL Framework
  • Experience in managing Datacentre, Network, Operating systems(Windows & Unix), Firewall and Physical and logical security projects are preferred


Preferably from a Technology, ITES, Shared Services or Banking organization

Key Responsibilities

  • Partner with stakeholders to define project scope, goals, deliverables and timelines
  • Lead the development of requirements, business cases, estimations, Project Proposals and RFPs
  • Provide organization IT infrastructure support, including local area network, wide area network, servers, desktop systems and related technologies
  • Facilitate the definition of service levels and acceptance criteria for projects
  • Develop project plans, goals, and budgets
    Work with stakeholders to secure needed resources and resolve resource conflicts
  • Identify and proactively manage changes in scope, budget and schedule to ensure that the business value of the project is still achieved
  • Escalate issues and risks and proactively takes ownership for resolution
  • Track milestones and deliverables and provide regular status reporting to all levels of stakeholders
  • Manage projects with a blend of in-house and external resources (vendors and contractors)
  • Plan and lead project governance meetings, project health checks, phase gate reviews, post project reviews and project level workshops
  • Share lessons learned and best practices across projects, building relationships with stakeholders at all levels
  • Provide IT PMO with lessons learned and best practices related inputs and Collaborate with IT PMO to implement standards, guidelines and perform other relevant activities
  • Provide timely, candid and constructive performance feedback to direct reports
  • Develop direct reports to their fullest potential and provide challenging opportunities that enhance their career growth
  • Ensure all IT activities conform to IT security standards and all data and systems are properly protected
  • Provide technical leadership and management of IT projects from conception through deployment


PMP or PRINCE2 or equivalent certification is a must
ITIL and Agile Certifications are preferred
Technology and Domain Specific Certifications are a plus