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Reporting Structure
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Reports to the AVP – IT Project Management Office (PMO)
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Education
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Bachelor’s Degree in Engineering/Management, Master Degree in Engineering/Management preferred
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Experience/ Qualifications
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- Minimum of 10 + years of total experience
- Minimum of 5 years of relevant experience in managing Application Development projects and Maintenance Projects with exposure to Waterfall or Agile methodology or ITIL Framework
- Experience in managing Datacentre, Network, Operating systems(Windows & Unix), Firewall and Physical and logical security projects are preferred
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Industry
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Preferably from a Technology, ITES, Shared Services or Banking organization
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Key Responsibilities
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- Partner with stakeholders to define project scope, goals, deliverables and timelines
- Lead the development of requirements, business cases, estimations, Project Proposals and RFPs
- Provide organization IT infrastructure support, including local area network, wide area network, servers, desktop systems and related technologies
- Facilitate the definition of service levels and acceptance criteria for projects
- Develop project plans, goals, and budgets
Work with stakeholders to secure needed resources and resolve resource conflicts
- Identify and proactively manage changes in scope, budget and schedule to ensure that the business value of the project is still achieved
- Escalate issues and risks and proactively takes ownership for resolution
- Track milestones and deliverables and provide regular status reporting to all levels of stakeholders
- Manage projects with a blend of in-house and external resources (vendors and contractors)
- Plan and lead project governance meetings, project health checks, phase gate reviews, post project reviews and project level workshops
- Share lessons learned and best practices across projects, building relationships with stakeholders at all levels
- Provide IT PMO with lessons learned and best practices related inputs and Collaborate with IT PMO to implement standards, guidelines and perform other relevant activities
- Provide timely, candid and constructive performance feedback to direct reports
- Develop direct reports to their fullest potential and provide challenging opportunities that enhance their career growth
- Ensure all IT activities conform to IT security standards and all data and systems are properly protected
- Provide technical leadership and management of IT projects from conception through deployment
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Certifications
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PMP or PRINCE2 or equivalent certification is a must
ITIL and Agile Certifications are preferred
Technology and Domain Specific Certifications are a plus
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