Reporting Structure

Reports to the AVP – IT Project Management Office (PMO)

Education

Bachelor’s Degree in Engineering/Management, Master Degree in Engineering/Management preferred

Experience/ Qualifications

• Minimum of 10 + years of total experience
• Minimum of 5 years of relevant experience in managing Application Development projects and Maintenance Projects with exposure to Waterfall or Agile methodology or ITIL Framework
• Experience in managing Datacentre, Network, Operating systems(Windows & Unix), Firewall and Physical and logical security projects are preferred

Industry

Preferably from a Technology, ITES, Shared Services or Banking organization

Key Responsibilities

• Partner with stakeholders to define project scope, goals, deliverables and timelines
• Lead the development of requirements, business cases, estimations, Project Proposals and RFPs
• Provide organization IT infrastructure support, including local area network, wide area network, servers, desktop systems and related technologies
• Facilitate the definition of service levels and acceptance criteria for projects
• Develop project plans, goals, and budgets
  Work with stakeholders to secure needed resources and resolve resource conflicts
• Identify and proactively manage changes in scope, budget and schedule to ensure that the business value of the project is still achieved
• Escalate issues and risks and proactively takes ownership for resolution
• Track milestones and deliverables and provide regular status reporting to all levels of stakeholders
• Manage projects with a blend of in-house and external resources (vendors and contractors)
• Plan and lead project governance meetings, project health checks, phase gate reviews, post project reviews and project level workshops
• Share lessons learned and best practices across projects, building relationships with stakeholders at all levels
• Provide IT PMO with lessons learned and best practices related inputs and Collaborate with IT PMO to implement standards, guidelines and perform other relevant activities
• Provide timely, candid and constructive performance feedback to direct reports
• Develop direct reports to their fullest potential and provide challenging opportunities that enhance their career growth
• Ensure all IT activities conform to IT security standards and all data and systems are properly protected
• Provide technical leadership and management of IT projects from conception through deployment

Certifications

PMP or PRINCE2 or equivalent certification is a must
ITIL and Agile Certifications are preferred
Technology and Domain Specific Certifications are a plus