Cyber Crisis Communications

Shikha Pathak | Associate Manager, Policy Research, ReBIT
Ranjeet Rane | Manager, Policy Research, ReBIT
EXECUTIVE SUMMARY
Cyber Crisis Communication is an important part of the Cyber Crisis Management Plan. Poor handling of an incident can lead to regulatory fines, loss of reputation, and customer trust, and can cause severe damage to the company’s financials. This playbook describes the crisis communication mechanism organizations may use during a cyber-incident.